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Jorie AI respects your privacy and is committed to protecting it by complying with this policy.
This policy describes:
· How we collect, use, disclose, and protect the personal information of our customers and website users ("you").
· Describes the types of information we may collect from you or that you may provide when you visit the website Jorie AI: Advanced Automation.
· Our practices for collecting, using, maintaining, protecting, and disclosing that information.
Jorie AI will only use your personal information in accordance with this policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, and used for limited purposes.
This policy applies to information we collect, use, or disclose about you:
· On this Website, including any forms you fill out using the Website.
· In email, text, and other electronic messages between you and this Website.
The Website may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit.
This policy DOES NOT apply to information that:
· We collect offline or through any other means, including on any other Company or third-party website; or
· You provide to or are collected by any third party, through any application or content that may link to or be accessible from the Website.
Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your choice is to not use our Website. By accessing or using this Website, you indicate that you understand, accept, and consent to the practices described in this policy. This policy may change from time to time. Your continued use of this Website after we make changes indicates that you accept and consent to those changes, so please check the policy periodically for updates.
Encryption: All data transmitted between your device and our servers is encrypted using industry-standard encryption protocols to prevent interception or tampering.
Data Governance: We prioritize secure data handling and user privacy. Through transparent practices, encryption, and compliance checks, we ensure responsible data collection, storage, and processing, fostering trust and empowering users with control over their information.
User Control: We provide you with tools to access, update, or delete your data, as permitted by applicable laws.
Privacy Policies: We maintain a transparent and comprehensive Privacy Policy that outlines how we collect, use, and protect your data.
Consent Management: We seek your explicit consent before collecting any sensitive health-related information, and you have the right to withdraw this consent at any time.
Data Security: We store data securely, following industry best practices to protect against unauthorized access, breaches, or data loss.
Continuous Improvement: We welcome your feedback and continuously work to enhance our security and privacy practices to protect your data effectively. By using the Jorie AI website, you agree to abide by these commitments. Our mission is to provide you with valuable health-related information while maintaining the highest standards of data security and privacy.
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website homepage.
We include the date the privacy policy was last revised at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
We collect and use several types of information from and about you, including:
· Personal information that we can reasonably use to directly or indirectly identify you, such as your name, mailing address, e-mail address, telephone number, employer, or other similar identifier, and any other identifier we may use to contact you ("personal information").
· Non-personal information, that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, such as demographic information, or statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific Website feature.
· Technical information, including your browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access our Website, and usage details.
· Non-personal details about your Website interactions, including the clickstream to, through and from our Website(including date and time), pages you viewed, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) or methods used to browse away from the page.
We use different methods to collect your information, including through:
· Direct interactions with you when you provide it to us, for example, by filling in forms or corresponding with us by phone, email, or otherwise.
· Automated technologies or interactions, as you navigate through our Website. Information collected automatically may include IP addresses and usage details.
· Third parties or publicly available sources, for example, our business partners.
The information we collect directly from you on or through our website may include:
· Information that you provide by filling in forms on our Website.
· Records and copies of your correspondence (including email addresses), if you contact us.
· Your responses to surveys that we might ask you to complete for research purposes.
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
· Details of your visits to our Website, including traffic data, location data, logs, and other communication data and there sources that you access and use on the Website.
· Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically is statistical data and does not include personal information. This information helps us to improve our Website and to deliver a better service, including by enabling us to estimate our audience size and usage patterns.
Jorie AI shares personal data only with trusted third-party service providers that support the delivery, improvement, and security of our services. These third parties fall into the following general categories: payment processors to facilitate secure financial transactions; analytics vendors to help us understand user interactions and improve platform performance; marketing platforms for communication, engagement, and campaign management; cloud hosting and infrastructure providers to host and scale our technology; customer support platforms to assist with inquiries and account support; and professional service providers, including legal, compliance, and accounting advisors.
We share data with these third parties strictly to support our business operations and service delivery. Specifically, data may be used for billing and payment processing, maintaining and optimizing platform functionality, monitoring for security and fraud, ensuring regulatory compliance, and responding to customer service needs. We do not share personal information for purposes that are unrelated to these core functions.
All personal data shared with third parties is governed by legally binding agreements, including confidentiality clauses and data processing agreements (DPAs). These contracts ensure that personal data is processed only for authorized purposes, protected with industry-standard safeguards, and handled in compliance with applicable laws such the Health Insurance Portability and Accountability Act (HIPAA) where relevant.
Jorie AI does not sell personal information. We do not exchange your personal data for monetary value or other forms of consideration.
We may disclose personal information that we collect or you provide as described in this privacy policy:
· In accordance with applicable law.
· To contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.
· To fulfill the purpose for which you provide it.
· For any other purpose disclosed by us when you provide the information.
· With your consent.
We may also disclose your personal information to comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.
We may transfer personal information that we collect or that you provide as described in this policy to contractors, service providers, and other third parties we use to support our business and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.
By submitting your personal information or engaging with the Website, you consent to this transfer, storage, or processing.
User Data Protection: We are committed to safeguarding your personal and health-related information. We will only collect, process, and store data with your explicit consent or as required bylaw.
Data Minimization: We collect and retain the minimum amount of data necessary for the website's functionality and your experience.
Operational Security Commitments: We are committed to robust operational security. This includes stringent access controls, and safeguarding user data. We prioritize data protection and adhere to industry best practices.
Product Security Commitments: We follow secure development practices and have implemented strong authentication and encryption to protect user data. We prioritize proactive measures to ensure that our products remain secure and user information remains confidential.
Security Infrastructure Commitments: Our security infrastructure is designed with resilience in mind. We prioritize monitoring and logging for early threat detection and maintain redundancy for high availability. Compliance with industry standards and regulations is fundamental to our security policies.
The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. We store all information you provide to us on our secure servers. Any information will be encrypted using SSL technology.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
The California Consumer Privacy Act (CCPA) is a privacy law that gives California residents specific rights over their personal information. It is designed to increase transparency and control over how businesses collect, use, and share personal data.
Under the CCPA, California residents have the right to:
· Know what personal information is collected and how it’s used
· Access the data a company has collected about them
· Request deletion of their personal information
· Opt out of the sale of their personal data
· Exercise these rights without being denied services or treated unfairly
Jorie AI is committed to protecting your privacy and fully supports your rights under the CCPA. To learn more or to exercise your rights, please see the Notice to California Residents section below:
This supplemental notice is provided to California residents in accordance with the California Consumer Privacy Act of 2018 (CCPA), as amended. As a California resident, you are entitled to the following rights regarding your personal information:
You have the right to request information about how we collect, use, and disclose your personal information over the past 12 months. This includes:
· The categories of personal information we collect
· The sources of that information
· The business purposes for collecting or sharing it
· The categories of third parties with whom we share it
Details about these practices can be found in the “Personal Information We Collect,” “How We Use Personal Information,” and “How We Share Personal Information” sections of our Privacy Policy.
You may request a copy of the personal information we maintain about you.
You can request that we delete personal information we hold about you, subject to certain legal and operational exceptions.
We do not “sell” personal information, as defined under the CCPA. Like many organizations, we may use cookies or tracking tools to support marketing and analytics. You can limit this tracking by adjusting your browser settings.
We will not discriminate against you for exercising your CCPA rights. This means we will not deny you services, charge you different prices, or provide a lower level of service for exercising your privacy rights.
To submit a request to access or delete your personal information, please contact us via:
· Email: compliancesupport@joriehc.com
· Mail: Jorie AI, 1211 W 22nd St. STE 910 Oak Brook, IL 60523
We will verify your identity before fulfilling any requests and respond within the timeframes required by law.
Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to the Website. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us.
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you.
If you want to review, verify, correct, or withdraw consent to the use of your personal information you may also send us an email at compliancesupport@joriehc.com to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. We may charge you a fee to access your personal information, however, we will notify you of any fee in advance.
We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
We will provide access to your personal information, subject to exceptions set out in applicable privacy legislation. If you are concerned about our response or would like to correct the information provided, you may contact us.
Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us directly.
Please note that if you withdraw your consent we may not be able to provide you with a particular service. We will explain the impact to you at the time to help you with your decision.
We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices. We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information, our compliance with this policy, and with applicable privacy laws.
Please contact our Security and Privacy Teams directly at: compliancesupport@joriehc.com
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